Right choice for New Car Service


Were you aware of the fact that you are able to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Looking for bargains in the end of year car sales or are looking to ge your new car serviced for the holidays? Here is some sound advice from South Lake Automotive in South Lake.

The acquisition of a new car is one of the most comprehensive investments people often make, so the logical approach is to do your utmost to ensure proper care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

Were you aware of the fact that you are able to choose the workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

New car dealers are not able to force you to go back to the dealership where you originally purchased it for service or repairs. Provided the work is performed to the manfufacturers specifications by a properly qualified person and uses proper quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every South Lake Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means South Lake Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. South Lake Automotive will also only ever use fluids and lubricants that meet the specifications of the original car manufacturer.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the differences between manufacturer, statutory and extended warranties to help you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be outweighed by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be alert for new car dealers who try to push the incorporation of “express” or “extended” warranties, often for free, when buying your new vehicle. Many of these ‘add-on’ warranties may include quite definitive restrictions or provisions, and are not always easily understandable. Many times these special offers provide no significant additional benefits beyond the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealer.

Such special offers are very unlikely to bring attention to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes the distance you may need to travel to get your car serviced or extended waiting times due to fewer available service locations or mechanics.


Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.

Trading Hours: Open Monday to Friday 8:00 am to 5:00 pm and Saturdays from 8:00 am to 12:00 pm 

Specialist Car Services